Experience: 7 Years+
Required Candidate profile
- 7 years or more of experience in software industry handling the processes involved in software development life cycle
- Strong understanding of formal project management methodologies
- Excellent analytical and problem-solving skills
- Strong communication (written and oral) and interpersonal skills
- Solid project experience with stakeholder management, managing project timelines & budgets
- Good understanding of project risks and actions to mitigate them
Job Profile
- Delivering IT Services reports including monthly operations reports and weekly reports for Leadership team to review
- Preparing and publishing Operational communications and any internal communications regarding key operational updates
- Responsible for smooth deployment procedures, maintaining processes and ensuring that high priority business and issues are responded in a timely manner
- Implementing Quality & Continuous framework across multiple operational processes
- Coordinating with appropriate teams to drive the improvement agenda
- Utilizing relevant quality techniques to control errors in the operations teams
- Delivering new project transition to the operations support team and contributing to the stabilization of the process
- Communicating project status, changes, issues and project progress to stake holders
- Data validation to ensure the objectives of the project are met
